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Privacy Policy
Always on Electric

1. Introduction

​Welcome to Always on Electric ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

​We may collect the following types of information:

  • Personal Identifiers: Name, email address, phone number, and billing/shipping address when you create an account or make a purchase.

  • Payment Information: Credit card or other payment details, processed securely through third-party payment processors. We do not store full payment card numbers.

  • Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs.

  • Communications: Any messages or inquiries you send us through contact forms or email.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze site traffic.

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3. How We Use Your Information

​We use the information we collect to:

  • Process transactions and send related information, including purchase confirmations and invoices

  • Respond to your comments, questions, and customer service requests

  • Send promotional communications, such as newsletters or special offers (you may opt out at any time)

  • Improve our website, products, and services

  • Monitor and analyze usage trends to enhance user experience

  • Comply with legal obligations and enforce our terms

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4. Sharing Your Information

​We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website or conducting our business (e.g., payment processors, email platforms, analytics providers), bound by confidentiality agreements.

  • Legal Requirements: When required by law, court order, or governmental authority.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

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5. Cookies

​We use cookies to:

  • Keep you logged in to your account

  • Remember your preferences

  • Understand how visitors use our site

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

6. Data Retention

​We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal information

  • Opt out of marketing communications at any time

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the information below.

8. Security

​​We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.​​

10. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of the website after any changes constitutes your acceptance of the revised policy.

12. Contact Us

​If you have any questions about this Privacy Policy, please contact us at:

Always on Electric Email: privacy@alwaysonelectric.com Website: www.alwaysonelectric.com

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